Performance Management

Business Operations Optimization with 'SMART' Approach

There's constant pressure to achieve performance targets, to reach higher performance levels, and to ensure that people's work supports and furthers the organization's goals. The main problem is always about, "How well employees could apply their skills in the workplac in order to achieve the desired outcomes?" The answer has traditionally been found in the performance evaluation process, where managers look for hard data to tell how well an employee has performed his or her duties. However, what is often missing from this evaluation is the part that ensure the employee is doing the right thing. A very hard-working and dedicated team member won't contribute much if the time spent are not on the things that advance the organization's purposes. This is where performance management come into play and apply both at the organizational and individual levels.

Start adapting your operations to the changing norms and disruptive technologies to stand out of your competitors. Join our latest 2019 Business Optimization and Expert Seminar to stay on top of trends and learn how to optimize your business operations that can maximize yourb workplace operations, minimize waste of resources, keep your operational costs to minimal and maximizing productivity, improve your services and business culture.

On top of that, you will also get insights from our expert speakers how to manage your business constraints effectively by using 'SMART', a proven novel business operations management approach developed by Dr.Leong.

  • Expert Speaker(s) - Dr.Wendy Su, Dr. Leong Kah Huo and Joey Kwok
  • Venue - PJ Hilton, Petaling Jaya, Selangor
  • Date - 28th February 2019
  • Time - 10am - 5pm (inclusive light breakfast and lunch will be served)
  • Fee - RM3800 per participant (early bird - 25% off)


The registration is now closed due to overwelming response.

You can choose to register for the waiting list. We will notify you 3 days before the event if there is any participant giving up their seats.

For waiting list registration, please contact our sales offices/team or fill up the form below.

For enquiry, please contact:
Ms. Erra
+603-2727 7212
Ms. Sharon Su
+603-2727 721

Renowned Business Experts - Speakers

Dr. Wendy Su



She was a senior executive of multiple ASX listed companies and currently working as Chief Consultant of WebDev International Group. Her expert areas include Internet of Everything, Robotic Engineering, Machine Learning, Project Management, swarm intelligence, Data Mining, Transportation Improvement, Virtual Reality and Online Marketing. She is PMP, Six Sigma certified trainer, IEEE member (U.S.) and has been corporate business and management trainer to MNCs around Asia since year 2010.

Dr. Kah Huo Leong

(PhD, B.Sc)


Regional Chief Operating Office of WebDev International Group, one of the top IT development and eCommerce Consultancy companies in Asia. With more than 20 years experience in managing medium to large scale ICT projects, he has served as IT and eCommerce consultant to Fortune 500, medical groups in USA and Europe, public listed companies and government agencies in Australia, Singapore and Malaysia. His major area of interest include business performance management and optimization, internet and information technologies, swarm intelligence, logistics and transportation optimisations, operations research, knowledge and information management, machine learning, artificial intelligence, ICT project management, search engine optimisation, decision and management science. Dr. KH Leong is also a contributor and reviewer for numerous ISI and Scopus Indexed International Scientific Journals focus on operations research, modern project management, management science, transportation optimization, artificial intelligence, information technology and engineering. He is also involved in various researches at University of Malaya, Malaysia and Huaqiao University, China.


Got any questions or doubts? Simply fill in this form and we will do our best to find a suitable answer to your question.

Registration closed due to limited seats. - Full house -